Terms & Conditions - Privacy Policy

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

You must not use our site if you are under 18 years old.

We recommend that you print a copy of these terms for future reference.

Certain parts of our site are only for providers

Certain areas of our site are marked as being for ‘providers’ only. You must not access these areas of our site if you are not a healthcare or medical professional. These areas of our site contain content aimed at healthcare and medical professionals only.

We do not provide medical advice

The content on our site is provided for general information only. We do not offer medical or professional advice which you should rely on. You must obtain professional or specialist medical advice before taking, or refraining from, any action on the basis of our site. This also applies to our Provider Locator tool, which enables you to find information about owners of certain products, where relevant providers have agreed to participate in our Provider Locator tool (“Providers“).

The Provider Locator Tool

For the Provider Locator, the search results that you receive are determined by the criteria you enter as of the date entered. Although we make reasonable efforts to update the information on our site (including the Provider Locator tool), we make no representations, warranties or guarantees, whether express or implied, that the content on our site (including the results of the Provider Locator) are accurate, complete or up to date. For example, there may be other providers who are not listed in the Provider Locator who are part of our network of customers. The availability of Providers is also subject to change without notice.

Amico has not vetted the qualifications, experience, or competency of any Providers in the Provider Locator. We do not endorse or make any guarantees, warranties or representations in respect of any Provider. We are unable to comment on any Provider’s ability to provide any services or use our devices. You use the information provided via the Provider Tool at your own risk and you must not use the Provider Locator to verify the credentials of listed providers.

You are solely responsible for your communications with any Provider. Any decisions made by a Provider concerning the appropriateness or course of treatment or whether any service or supply is medically necessary is made solely by that Provider, not us at Amico. We at Amico do not exercise any control or direction over the medical judgment or clinical decisions of any Provider listed in this directory. We do not interfere with the relationship between you and any Provider.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. This includes any links provided through the Provider Locator. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our site is only for users in our region

Our site is directed to people residing in the countries we operate in. We do not represent that content available on or through our site is appropriate for use or available in other locations.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user (including a Provider):

We exclude all implied conditions, warranties, representations or terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or

use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us in the event you have a complaint. “Privacy Policy” or “Policy” refers to this privacy policy.

This Privacy Policy applies when you visit or use our websites, apps and other services, including events, that refer or link to this Privacy Policy (each, a “Service”). This Privacy Policy may be supplemented by additional privacy statements, terms or notices provided on certain areas of the Service or during our interactions with you.

By using the Services, you consent to our collection, use and disclosure of your personal information in accordance with the terms of this privacy policy. You may withdraw such consent at any time, however this will not affect the lawfulness of the processing based on your consent prior to the withdrawal.

Personal information we collect about you

We may collect and use the following personal information about you:

your name and contact information, including email address and telephone number and company details

information to enable us to check and verify your identity, for example your date of birth

information about how you use our website, IT, communication and other systems

your responses to surveys, competitions and promotions

This personal information is required for us to provide the Services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing the Services.

How your personal information is collected

We collect most of the personal information directly from you—in person, by telephone, text or email and/or through the Services, including if you upload your personal information onto the database. However, we may also collect information:

directly from a third party;

from cookies on our website—for more information on our use of cookies, please see our cookie policy below

This Cookies Notice informs you about the use of cookies and other technologies on our website. This Cookies Notice is addressed to you as a visitor or user of our website.

Please read our Privacy Notice here to learn about how we at Amico collect and protect your personal information (including personal information which may be collected via cookies).

What are Cookies?

Cookies are small text files that are placed on your computer, mobile phone or other device when you access or visit a website. We use cookies to monitor traffic on our website, customise and improve our website and services, help you to navigate on our website and enhance your experience with us.

For the same purposes we also use other technologies such as pixel tags, tracking scripts and data analytics. In this Cookies Notice we refer to ‘cookies’ to include any such additional technology.

Types of Cookies

We may place and access cookies and similar technologies on your computer or device, which are known as “first party cookies”.
Some third party service providers that we engage (including advertisers) may place their own cookie on your computer or device when you visit our websites. These cookies are known as “third party cookies”. Third party cookies may provide information to those third parties about your browsing habits and history and help to provide you with tailored advertisements which are more relevant to you.
The following types of cookies are used on our website:

Strictly necessary cookies: These cookies are essential to enable you to use our website, for example, by moving around the website and so forth.

Functionality cookies: These cookies allow our website to remember choices you have made and to provide content and features you have requested (e.g. language settings).

Performance (or analytics) cookies: These cookies collect information about how and when you and other visitors use our website, such as which pages are visited most frequently. Information collected by performance cookies is used to improve how our website works and to enhance your experience on the website.

Advertising cookies: These cookies are used to deliver online tailored advertisements to you. This type of information may be shared with third parties for these purposes.

Cookies are stored for different periods of time on your computer or device depending on whether they are “session cookies” or “persistent cookies”. In particular:

Session cookies are deleted when you close your browser or leave the website. They are only stored on your computer or device for that browser session or website visit.

Persistent cookies are stored on your computer or device for a period of time after you close your browser or leave the website. We retain persistent cookies only for a period of time which is necessary to pursue the purpose of use of each cookie.

How to Change your Cookie Settings

You can change your preferences at any time in relation to cookies. Please click on our cookie banner to change your preferences about cookies (namely to enable or disable optional cookies).

You can delete certain cookies using your web browser and/or device settings. In most web browsers, you can also change your browser settings to stop certain cookies from being placed on your computer or device.

If you do this, please be aware that you may lose some of the functionality of this website.